Privacy Policy

The terms “We” / “Us” / “Our”/” Trust” / “Organization” individually and collectively refer to LITERACY INDIA the terms “Visitor” and “User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website https://literacyindia.org/ Please read this page carefully. If you do not accept the Terms and Conditions stated here,

we would request you exit this site. The organization, any of its divisions, and/or its subsidiaries and associate organizations (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself to the Terms and Conditions because they are binding on all users of this Website

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes, or any combinations thereof, appearing on this site, except as otherwise noted, are properties either owned or used under license, by the organization and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these Terms and Conditions or the site content, is strictly prohibited.

You may not sell or modify the content of this website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission which you can request by indraani@literacyindia.org

ACCEPTABLE WEBSITE USE

Security Rules

Visitors are prohibited from violating or attempting to violate the security of the website, including, without limitation,
Accessing data not intended for such user or logging into a server or account, which the user is not authorised to access,
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation,
Attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or
Sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability.
The organisation and/or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

General Rules

Visitors may not use the Web Site to transmit, distribute, store or destroy material:
That could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,
In a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or
That is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

INDEMNITY

The User unilaterally agrees to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of our website or their breach of the terms.

LIABILITY

User agrees that neither organisation nor its associates, secretary, officers or employees shall be liable for any direct/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorised access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if the organisation has been advised of the possibility of such damages.
User further agrees that the Organization shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that the Oranization shall not be responsible or liable to the user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event, shall the trust’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to trust, if any, that is related to the cause of action.

Donation Refund Policy

The Organization is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donation, now that digital payments have become more frequent. We expect that all donors will exercise due care and diligence while making donations, and further recognises that a donation may be made erroneously, or donors may change their mind.
The Organization will examine each request for refund of donation and endeavor to make the refund. We may also seek further information / documents, and donor must co-operate in this regard.
However, the organization is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to be refunded:
You must request the organization in writing or by email for a refund, which must reach the organization within 7 (seven) days from the date on which the donation is made, i.e., the date on which donation is made online using our platform.

The written request stating reason for refund must be sent via email to indraani@literacyindia.org

and must contain all the following details pertaining to the donation:

Date of donation
Donation amount
If donation was made through credit card, to provide Credit Card no. (last four digits only).
If donation was made online, to provide Donation-ID.

Cancellation Policy

For Cancellations please contact us via indraani@literacyindia.org

Requests received later than 15 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.